Articles »

Leader Even Legislates Customer Behavior

Tom Crouser November 18, 2011 0

Article 4 of 4 A leader leads. They do this partly by legislating standards without being rude, crude or unattractive. The leader formulates a series of realistic expectations that they hold themselves up to as well as other members of the team. This includes the hours when people work, what they do when they work, […]

Read More »

Four Chart of Accounts Tips

Tom Crouser November 16, 2011 0

Reader: Tom, I’m having my bookkeeper convert my chart of accounts (ugly), to one most recommended by you. Is there a handy article or link that would take me there and possibly lend explanations to the categories and what should be in them? … Thanks, Joel Tom: Thanks for asking because yes I do. Fact […]

Read More »

Leader Legislates an Adult Working Environment

Tom Crouser November 12, 2011 0

Article 3 of 4 A leader leads. A leader does not focus on the wants of those led; rather focuses on their needs. One of their biggest needs is to have an adult working environment. Now what does that mean? There are several factors, but the most important is security. How would you like to […]

Read More »

Leader Legislates What Workers Do

Tom Crouser November 7, 2011 0

Article 2 of 4 A leader leads. A leader does not focus on the wants of those led; rather focuses on what customers needs for it is through meeting those needs that the leader can pass to the workers what they need: a paycheck and a secure job. Last month we said the first test […]

Read More »

Why Outrageous Variances?

Tom Crouser November 7, 2011 0

Reader says range of suggested Crouser prices on recent survey is too big. Tom explains why it’s not. Reader: (the) range of suggested (Crouser) prices (in Digital Envelope study) is massive: 1,000 #10 4/0 for $200 all the way up to $400? Then on the survey results you show such outrageous variation in responses as […]

Read More »