## Support: Receiving Updates, Reporting Bugs and More All Crouser Guides for Windows have Internet connectivity which allows you to report issues (bugs or suggestions) you may have from within the software itself as well as receive any updates that may be issued. Note: your Guide connects to the Internet only to check the current version number. This occurs when you either depress the Support or the Update icon. You may even reach us by mail at Crouser & Associates, Inc., 235 Dutch Rd., Charleston, West Virginia 25302. Updates: you may click on the update button found in the upper navigation bar at anytime you are connected to the Internet. The program checks the version of the software you are using and compares it with the latest. If you are running the latest version, it will return a message saying so and no further action is required. If you are not using the latest version, it will allow you to update your software without disturbing your customization (footnotes and favorites). You will be notified if there are any material price changes prior to the update, if any. Updates mainly are used by us to add material to your Guide. Support: clicking on the Support Button will bring up a dialog box which allows you to ask questions or report issues directly to the software developer. You may also call our offices at (888) 427-3714 but you may not be able to talk to the developer cause we most often keep him in a cage. But we have others who are affable and, unlike the developer, actually like to speak with humans.